2-star guest houses

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1-star gest houses

Hotels 5 stars

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Hotels 4 stars

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Hotels 3 stars

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Hotels 2 stars

General information

Accessibility information

Transport

• It can be reached by adapted public transport. .
• The 5, 24, 25, 27, 33, 35, 40 and 45 services from the urban bus network operated by Dbus have stops near the venue.
• The nearest bus stops to the accommodation are on Avenida Tolosa. They are “Magisteritza Tol 14” and “Magisteritza”, 350 m from the venue.
• Information on services and schedules: www.dbus.eus
• Or in Dbus app.

Parking spaces for people with reduced mobility

There are 2 parking areas:

• In the street, just opposite the accommodation, a few metres from the door. There are 2 spaces marked for PRM. The nearest one measures 3.50 m x 3 m, and the furthest one 3 m x 4.20 m.
• Car park opposite Colegio Ekintza. Access to the accommodation from this car park is via a ramp and a lift. Google Maps Location

• The route between the car park and the PRM spaces in the street and the hotel entrance is barrier-free.

Access

• The accommodation has one main entrance.
• Access is via a ramp or stairs.
• The stairway has a central handrail with 2 heights.
• There is a ramp on either side of the stairway.
• 2 automatic glass sliding doors, with a clear opening width of 200 cm.

Information point

• The reception desk is double-height.
• The lower area is 75 cm high and has an open area for wheelchair user access.
• When guests check in they receive a QR code with all the useful information.
• There is information on the website about the hotel and its services, and bookings can be made.

Getting around

• The inside of the accommodation is accessible to wheelchair users.
• Hard, non-slip flooring.
• Wide, well lit passageways and entrance halls.
• Seats in reception and in the passageways in the bar area.
• There are stairs and lifts.
• There are 6 lifts, 2 for each block.
• The lifts are accessible to wheelchair users. Dimensions: 107 cm by 140 cm and with a clear opening width of 80 cm.
• The lifts have a button panel in Braille and high relief inside and in high relief outside, and they have visual prompts giving the floor number.

Adapted toilets

• The accommodation has adapted public toilets.
• The public toilets are in the bar, next to the restaurant.
• There are sliding doors with a clear opening width of 77 cm.
• The lavatory has 2 movable support rails.
• The washbasin is accessible to wheelchair users and has a mixer tap.
• The mirror is tilted.

Adapted room

• There are 6 rooms that have been adapted for people with reduced mobility.
• 4 rooms are on the second floor and 2 are on the first floor.
• The clear opening width of the doors is more than 80 cm.
• There are sliding doors and manual doors.
• The rooms are accessible to wheelchair users.
• The bathroom for the 6 rooms is spacious, there is a sliding door, the shower is zero-entry and has support rails, the washbasin is accessible and has a mixer tap, the lavatory has movable support rails on either side and there is a movable shower seat

Cafe

• The accommodation has a bar and a restaurant.
• Access to the bar and restaurant is the same: it is at ground level, there is an automatic glass sliding door with a clear opening width of 183 cm.
• There are no barriers when moving around the area.
• In the restaurant, the height between the bottom edge of the tables and the floor is 72 cm and the height in the buffet area is 85 cm.
• The bar has different types of tables and chairs.
• The menu is available via a QR code.
• The menu offers information about allergens.

Assistance dogs

Assistance dogs (guide, signal, medical alert, autism, service dogs for people with reduced mobility, etc.) are admitted free of charge, in accordance with Law 10/2007, of 29 June, on Assistance Dogs for the Care of People with Disabilities.

Available at: www--irekia--euskadi--eus.insuit.net

Physical accessibility

• Adapted public toilets.
• Six adapted rooms
• Parking spaces for people with reduced mobility near the accommodation.
• Access and moving around inside the venue is barrier-free
• Lifts are accessible to wheelchair users.
• Staff trained in serving people with disabilities.

Visual accessibility

• Audible emergency alarm
• Lifts with button panel in Braille and high relief.
• Staff trained in serving people with disabilities.

Hearing accessibility

• Visual emergency alarm.
• No magnetic induction loop or staff with knowledge of Spanish sign language.
• Staff trained in serving people with disabilities.