Official Website of Donostia San Sebastián Turismoa. Information on accessibility for tourists visiting the city.
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Cristina Enea Rooms

Summary

Cristina Enea Rooms Guest House is just a few metres from the San Sebastián railway station and bus station, in the Atocha Tower, only 12 minutes from the pintxos area and La Concha beach.

This two-star venue adapts its rooms according to the needs of its guests: family, triple, double rooms, etc. It also offers facilities such as online check-in and going directly to the room, thus avoiding unnecessary queues and waiting times.

Page Contents

General information

Category: 2-star guest house

Torre de Atocha, Plaza Blas de Otero, s/n, 20012 San Sebastián

Web

+34 722 160 753

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Logo Cristina Enea Rooms

See full information about the guest house

WILL OPEN A NEW WINDOW

Accessibility information

Transport

  • It can be reached by adapted public transport.
  • The 9, 41 and 42 services from the urban bus network operated by Dbus have stops near the guesthouse.
  • The nearest bus stop to the guesthouse is “Tabakalera”, 100 m from the venue.
  • The pedestrian route between the bus stops and the main entrance to the guest house is accessible to wheelchair users.
  • Information on services and schedules: www.dbus.eus
  • Or in Dbus app.
  • The nearest railway station to the restaurant, operated by RENFE, is the Estación del Norte.

Please note! From January 2022 there will be roadworks in the area and access to the guest house from the Estación del Norte will be via a temporary walkway. The walkway is accessed via the stairs and a lift

Parking spaces for people with reduced mobility

  • There are parking spaces marked for PRM in the street and in the underground public car parks near the guest house.
  • Parking Atotxa and Parking Estación are the nearest ones to the guest house.
  • The guest house offers its guests reduced-pr vouchers for Atotxa underground car park.
  • In the streets near the hotel there are parking spaces marked for PRM:
  • The route between the car parks and the entrance to the guest house is barrier-free.

Access

  • The guest house is in the Atotxa Tower, which is accessed via the esplanade located opposite the Tabakalera building.
  • This esplanade is accessed via 2 ramps that are accessible to wheelchair users. The ramps are 26 metres long with a ramp landing, 3 metres wide and have a gradient of 6%
  • The Atotxa Tower has 3 entrance doors leading to an area with stairs and a lift.
  • The entrance doors are manual with a clear opening width of 90 cm
  • The entrance to the guest house is accessed via the stairs or a lift.
  • The lift is accessible to wheelchair users. Dimensions: 112 cm by 138 cm and with a clear opening width of 90 cm in the doorway.
  • The lift has a button panel in Braille, contrast and high relief inside and outside, and it has visual and sound prompts giving the floor number.
  • The door to the guest house is an automatic sliding door with a clear opening width of 120 cm and it has a low ramp
Low access ramp and automatic door

Please note! The guest house is accessed using a customer code or by calling a 24h telephone number provided on making the booking and also displayed on the entrance doors to the Tower.

  • Height of the panel where the customer code has to be entered: 140cm. Height of the intercom: 115 cm.

 

Information point

  • The reception desk is double-height.
  • The height of the lower area of the reception desk is 77 cm.
  • Check-in is usually done online.
  • There is information on the website about the guest house and its services, and bookings can be made.

 

Getting around

  • The inside of the guest house is accessible to wheelchair users.
  • Hard, non-slip flooring.
  • The passageways are well lit.
  • Narrow passageways more than one metre wide.
  • Seats in the common area.

Adapted toilets

  • The guest house does not have any public toilets.

Adapted rooms

  • There is a room adapted for people with reduced mobility.
  • The room is next to the entrance to the guest house on the left-hand side.
  • The door is manual with a clear opening width of 86 cm.
  • The inside of the room is accessible to wheelchair users.
  • The bathroom has a sliding door with a clear opening width of 100 cm; the shower is zero-entry and has a fixed seat and support rails; the lavatory has support rails on either side, one movable and one fixed, and the washbasin is accessible for wheelchair users and it has a mixer tap.
  • The room has motorised shutters and blinds.
Adapted room with double bed.
Shower with seat and support rails.

Cafe

  • The guest house does not have a cafe.
  • There is a common area open 24 hours with coffee and snack vending machines, microwaves, fridge, kitchen utensils, high tables, sofas, etc.
Common area with sofas, tables, vending machines, coffee machine and other services.

Assistance dogs

Assistance dogs (guide, signal, medical alert, autism, service dogs for people with reduced mobility, etc.) are admitted free of charge, in accordance with Law 10/2007, of 29 June, on Assistance Dogs for the Care of People with Disabilities.

Available at: www--irekia--euskadi--eus.insuit.net

Physical accessibility

  • One adapted room
  • Parking spaces for people with reduced mobility near the guest house.
  • Access and moving around inside the venue is barrier-free
  • Lifts accessible to wheelchair users.
  • Family atmosphere and personalised service.

Visual accessibility

  • Audible emergency alarm
  • Lift with button panel in Braille, contrast and high relief and sound prompts giving floor number.
  • Family atmosphere and personalised service.

Hearing accessibility

  • Visual emergency alarm.
  • No magnetic induction loop or staff with knowledge of Spanish sign language.
  • Family atmosphere and personalised service.