Official Website of Donostia San Sebastián Turismoa. Information on accessibility for tourists visiting the city.


BRAI-KANTAURI offers recreation services at sea: fishing tours, customised routes, private sea transfers, etc. On a safe, spacious and comfortable boat for almost any kind of public. The boat has a really spacious bow and stern, with flooring that is practically flat and with no bumps, con 12 seats with backrests, and with a much larger toilet than the ones you usually find on boats.

The tours start out from the Port of San Sebastián. They offer two programmed routes: Kantauri 2 bays and Kantauri 3 bays and the “audio story card”: this is a single-use card with a QR. Customers can access a multilingual audio guide through a QR on their mobile phones and headphones. The information is in Basque, Spanish, English and French. The captain activates the corresponding description at each stage.

The company has an information point at the ticket office in the Port of San Sebastián.

General information

Mollaerdia street. Port booths. 20003 San Sebastián

+34 652 70 51 74

+34 658 72 31 94

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Logo Brai Kantauri
Brai Kantauri

See full information about the boat

Accessibility information


  • It can be reached by adapted public transport.
  • The 5, 8, 9, 13, 16, 21, 25, 26, 28, 29, 31 and 42 services from the urban bus network operated by Dbus have stops close to the port.
  • The nearest bus stops are “Boulevard 17" and "Boulevard 19", 350 metres away.
  • Information on services and schedules:
  • Or in Dbus app.
  • There is a taxi rank 280 metres from the port.
  • The pedestrian routes between the bus stops, the taxi rank and the port are accessible to wheelchair users.

Parking spaces for PRM

  • The closest car park is Boulevard car park, 280 metres away.
  • All public car parks have spaces reserved for PRM for a fee.
  • The pedestrian route between the car park and the port is barrier-free.


  • You can get on the boat from a pier located in wharf number 2 in the Port of San Sebastián.
  • The pedestrian route between the wharf and the ticket office is barrier-free.

Please note! Access from the wharf to the pier is via some steps with no railing and depending on the tide there are more or less steps.

Please note! People with reduced mobility can get on the boat along a pier on wharf number 4, which has a ramp.

Please note! Customers with reduced mobility must let Brai know about this so that they can bring the boat to this spot.

  • This ramp has a railing on both sides and a variable slope depending on the tide. When the tide is low it has a steeper slope than at high tide.

Please note! Wheelchair users may need help on the ramp.

  • The entrance to the boat from the pier is on the same level. From the pier you can reach the back of the boat, where there is a totally flat area with room for wheelchairs to turn round.

Information point

  • There is information on the web site about the boat and its services, and bookings can be made.
  • At the ticket office in the port of San Sebastián there is an information booth.
  • There is an audio-guide service on the routes.

Getting around

  • The boat has two wide totally flat, barrier-free deck areas, one at the bow and another at the stern:
    • The stern deck area: it is 2.63m wide by 3.00m deep which allows the boat to approach the wharf along the entire width of the deck area, without any obstacles or slope preventing moving from one side to the other.
    • Bow deck area: located in front of the seats, it is 2.00m deep along the entire width of the boat which allows for barrier-free mobility.
  • The captain’s bridge and the seats are located between both deck areas.
  • Non slip, flat flooring with no bumps.
  • There are three lines of seats arranged one after the other and fixed to the sides of the boat. They can be reached via a central 85-cm wide aisle.
  • The six upholstered and padded seats are each 95 cm long, have a backrest and there is a 35-cm free space between the seats.
  • Each seat has room for two people.
  • Wheelchair users can move around freely inside the boat.

Please note! The boat has no securement system for wheelchairs.

Adapted toilets

  • The toilet is between the central aisle of the seats and the captain’s bridge.
  • This is 87cm wide and 80 cm deep on the inside. Its height varies from 138cm at the entrance to 104cm at the back.
  • Access is via a 13cm-high step.

Assistance dogs

Assistance dogs (guide, signal, medical alert, autism, service dogs for people with reduced mobility, etc.) are admitted free of charge, in accordance with Law 10/2007, of 29 June, on Assistance Dogs for the Care of People with Disabilities.

Physical accessibility

Please note! Customers with reduced mobility must let Brai know about this so that they can bring the boat to wharf number 4, where there is a ramp.

  • The toilet is not wheelchair accessible.
  • Wheel chairs users can access and move around the boat freely.
  • Tours are guided and customised.

Visual accessibility

  • There is an audio-guide in 4 languages.
  • Tours are guided and customised.

Hearing accessibility

  • No magnetic induction loop, sign guides, video guides or sign language tours.
  • Tours are guided and customised.