Aquarium Museum

General information

Plaza Carlos Blasco Imaz 1, San Sebastián 20003 Gipuzkoa.

www.aquariumss.com

+34 943 440 099

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Winter (from October to Easter): weekdays 10:00h - 19:00h and weekends, public holidays and long weekends 10:00h 20:00h. The ticket office always closes an hour before the museum.

Prices

• Adults: €14
• Children under 4 years old: Free
• From 4 to 12 years old: €7
• Pensioners, people with functional diversity, unemployed and students: €10
• Large families: €40
• Groups: €9 (20 people minimum)

  

Accessibility information

Transport

• It can be reached by adapted public transport.
• The 5, 8, 9, 13, 14, 21, 25, 26, 28, 29, 31 and 42 services from the urban bus network operated by Dbus have stops 900 m from the Aquarium.
• The nearest bus stops to the restaurant are “Boulevard 19”, “Boulevard 17”, “Boulevard 15”, “Boulevard 13”, “Boulevard 9” and “Boulevard 3”, 900 m away.
• Information on services and schedules: www.dbus.eus
• Or in Dbus app.
• The taxi rank is located 500m from the Museum, on the Boulevard next to the bus stops.
• The route between the bus stops and the Aquarium is barrier-free.
• The underground car parks nearest the museum are:parking Boulevard, 900m away, and parking Kontxa, 950m away.

Parking spaces for PRM

• There are 2 reserved parking spaces near the museum, located in the Paseo Nuevo.
• Dimensions: 3m x 6m
• European Blue Parking Badge holders can park free of charge for 24 hours at a time in on-street spaces marked as PRM.
• They can also park in any OTA zone at tariff 2.
• For more information about on-street PRM spaces and the blue badge, see the On-street parking for PMR fact sheet.
• There is a public car park 500m from the museum.
• All public car parks have spaces reserved for PRM for a fee.
• The pedestrian routes between the taxi rank, the bus stops, the 2 nearby PRM spaces and the public car parks in the vicinity are accessible to wheelchair users.

Access

• The aquarium has a main entrance.
• Automatic sliding door with a clearance of > 90cm.
• Access by stairs, ramp and platform elevator.

Information point

• Double height counter and free access area for wheelchair users.
• The counter has a magnetic loop.

Adapted toilets

• The Aquarium has adapted toilets, one per sex.
• The door clearance is 90cm.
• The turning radius is < 1.50m.
• The toilets have a fixed bar and a folding bar.

Getting around

• The inside of the museum is accessible to wheelchair users.
• Hard, non-slip flooring though there are a few ridges on the tour.
• Homogeneous differences in height with ramps with slopes < 8%.
• It has elevators.
• Access to part of the tour is via stairs, but there is also a platform elevator or you can go back to the main elevator.

Shop

• Automatic door on the ground floor, door width > 90cm.
• The counter is not accessible to wheelchair users.
• The inside is obstacle-free and the turning radius is less than 150cm.
• The lighting is sufficient.

Left luggage service

• The museum has coin-operated lockers.
• Entrance on ground floor and clearance of < 90cm.
• Turning radius < 1.50m.
• Lockers at a height of 80cm from the ground.
• Enough light.

Assistance dogs

Assistance dogs (guide, signal, medical alert, autism, service dogs for people with reduced mobility, etc.) are admitted free of charge, in accordance with Law 10/2007, of 29 June, on Assistance Dogs for the Care of People with Disabilities.

Visual accessibility

• The elevator has voice prompts and an interior button panel in high relief and Braille.
• There is an area where you can touch the contents of a pond: starfish, urchins, etc.
• The museum offers audio guides for a fee.
• Replicas are available to touch. Please book in advance.

Hearing accessibility

• The customer service and ticket counter have a magnetic induction loop.