Official Website of Donostia San Sebastián Turismoa. Information on accessibility for tourists visiting the city.

Tourist Information Offices: San Sebastián Tourism.


San Sebastián Tourism has one permanent information point and a temporary one in summer. In addition to being fully adapted for people with reduced mobility, the main information point has a magnetic induction loop, support by WhatsApp and a summary brochure in Braille. The staff are trained to help visitors with functional difficulties and older people.

Main office
Alameda del Boulevard 8. 20003 San Sebastián

Summer (19/06 - 30/09)
Mondays to Saturdays: 9:00 - 20:00
Sundays and bank holidays: 10:00 - 19:00

Mondays to Saturdays  10:00 - 18:00
Sundays: 10:00 - 14:00
Bank holidays: Special opening hours.
Contact us

Summer information point
Paseo de Francia (in front of RENFE train station)

Summer (01/07 - 30/09)
Mondays to Sundays: 10:00 - 20:00

Donostia - Sustainable destination

+34 943 481 166

+34 607 187 462

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