Official Website of Donostia San Sebastián Turismoa. Information on accessibility for tourists visiting the city.

Tourist Information Offices: San Sebastián Tourism.


San Sebastián Tourism has one permanent information point and a temporary one in summer. In addition to being fully adapted for people with reduced mobility, the main information point has a magnetic induction loop, support by WhatsApp and a summary brochure in Braille. The staff are trained to help visitors with functional difficulties and older people.

Main office
Alameda del Boulevard 8. San Sebastián 20003 Gipuzkoa

Mondays to Saturdays  10:00 - 18:00
Sundays: 10:00 - 14:00
Bank holidays: Special opening hours.
Contact us.

Summer (19/06 - 30/09)
Mondays to Saturdays: 9:00 - 20:00
Sundays and bank holidays: 10:00 - 19:00

Summer information point
Plaza Cervantes

Summer (19/06 - 30/09)
Mondays to Sundays: 10:00 - 20:00


Donostia - Sustainable destination

+34 943 481 166

+34 607 187 462

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