Official Website of Donostia San Sebastián Turismoa. Information on accessibility for tourists visiting the city.


Codina Hotel is one of the city's classics, fully refurbished and strategically located 250 m from Ondarreta Beach and Miramar Palace. This venue has a total of 65 rooms, two of which are adapted. In addition, some of the services offered by this accommodation are: cafe, buffet breakfast, laundry and paid parking (with limited spaces).

General information

Category: 3 stars

Zumalakarregi 21, 20008 San Sebastián


+34 943 21 22 00

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Logo Hotel Codina

See full information about the hotel

Accessibility information


  • It can be reached by adapted public transport.
  • The 5, 24, 25, 27, 33, 35, 40, 43 and 45 services from the urban bus network operated by Dbus have stops near the venue.
  • Information on services and schedules:
  • Or in Dbus app.
  • The nearest bus stops to the hotel are “Antiguoko Ambulatorioa”, which is across the road and “Zumalakarregi 21” on the same side of the road next to the hotel entrance.
  • The routes between the bus stops and the hotel are barrier-free.

Parking spaces for people with reduced mobility

  • The hotel has a limited number of parking spaces in an underground car park.
  • It is a pay and display car park.
  • The car park does not have any spaces marked for PRM.
  • Parking space number 1 is the largest. It measures 4.20m by 2.50m.
  • Near the hotel there are parking spaces in the street marked for PRM. For example:
  • The route between the car parks and the entrance to the hotel is barrier-free.


  • The venue has one main entrance at ground level.
  • The door is an automatic sliding door with a clear opening width of 176 cm.
  • In the underground car park, there is a lift with direct access to the hotel.

Please note! Access to the lift from the car park is via a narrow passageway and doors with a clear opening width of 77 cm and 87 cm.

Information point

  • Double-height reception desk.
  • The lower level of the desk is 84 cm from the floor and can be accessed by wheelchair users.
  • There is information on the website about the hotel and its services, and bookings can be made.


Getting around

  • The inside of the hotel is accessible to wheelchair users.
  • Hard, non-slip flooring.
  • Wide, well lit passageways and entrance halls.
  • Seats in reception, lounge and cafe.
  • There are stairs and lifts.
  • There are two lifts.
  • The lifts are accessible to wheelchair users. Dimensions: 120 cm by 139 cm, with a clear opening width of 90 cm.
  • The lifts have button panels in Braille, high relief and contrast inside and outside, and they have visual and sound prompts giving the floor number.


Adapted toilets

  • The hotel has adapted public toilets.
  • They are on floor -1, which is the breakfast area.
  • There are 2 gender-specific toilets.
  • The doors are sliding doors. The clear opening width of the door to the ladies toilet is 70 cm and for the gents it is 87 cm.
  • The lavatories have a movable rail.
  • The washbasins are accessible to wheelchair users and have mixer taps.

Adapted room

  • There are 2 adapted rooms.
  • One is on the first floor and the other one is on the second floor.
  • The clear opening width of the doors is 87 cm.
  • Wheelchair users can move around the room freely
  • The bathroom in each of the 2 rooms is spacious, there is a sliding door and it has a clear opening width of 86 cm, the shower zero-entry and has a shower bench, the washbasin is accessible and has a mixer tap, the lavatory has a movable support rail and movable shower seats are available.


The hotel has a cafe open to the general public and a breakfast buffet area, exclusively for guests.

  • Cafe:
    • Access to the cafe is at ground level.
    • From the street there are automatic sliding doors with a clear opening width of 176 cm.
    • The venue is accessible to wheelchair users.
    • The height between the bottom edge of the tables and the floor is 74 cm.
    • The menu is available via a QR code.
  • Breakfast area:
    • Access to the area buffet area via stairs or the lift.
    • From the lift, access is via 2 manual doors with a clear opening width of 78 cm.
    • There are no barriers when moving around the area..
    • The height between the bottom edge of the tables and the floor is 76 cm and for the buffet table it is 90 cm.
    • The buffet offers information about allergens.


Assistance dogs

Assistance dogs (guide, signal, medical alert, autism, service dogs for people with reduced mobility, etc.) are admitted free of charge, in accordance with Law 10/2007, of 29 June, on Assistance Dogs for the Care of People with Disabilities.

Available at:

Physical accessibility

  • Adapted public toilets.
  • 2 adapted rooms
  • Parking spaces for people with reduced mobility near the hotel.
  • Access and moving around inside the venue is barrier-free
  • Lifts accessible to wheelchair users.

Visual accessibility

  • Audible emergency alarm
  • Lifts with button panel in Braille, contrast and high relief and sound prompts giving floor number.

Hearing accessibility

  • Visual emergency alarm.
  • No magnetic induction loop or staff with knowledge of Spanish sign language.