Official Website of Donostia San Sebastián Turismoa. Information on accessibility for tourists visiting the city.

Summary

Ezeiza Hotel is a two-star family accommodation located on the seafront at Ondarreta beach, a quiet area of the city, 500 m away from the famous The Comb of the Wind sculptures and the foothills of Mount Igueldo. In addition to the accommodation service, the hotel has a restaurant offering cuisine based on traditional Basque cooking.

General information

Category: 2 stars

Avenida Satrustegi 13, 20008 San Sebastián

Web

+34 943 21 43 11

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Logo Hotel Ezeiza

See full information about the hotel

Accessibility information

Transport

  • It can be reached by adapted public transport.
  • The 5, 16, 25, 27, 33, 40, 43 and 45 services from the urban bus network operated by Dbus have stops between 50 and 350 metres from the venue.
  • The bus stops nearest the hotel are “Satrustegi II”, 50 m from the hotel and "Zumalakarregi 8” 350 m from the hotel.
  • The route between the bus stops and the hotel entrance is barrier-free.
  • Information on services and schedules: www.dbus.eus
  • Or in Dbus app.

Parking spaces for people with reduced mobility

  • The hotel has its own car park.
  • The car park does not have any spaces marked for PRM.
  • Access to the hotel from the car park is via the lift and a manual door with clear opening width of 80 cm.
  • In the streets near the hotel there are parking spaces marked for PRM, for example:
  • The pedestrian route between the car parks and the hotel entrance is barrier-free.

Access

  • The venue has one main entrance.
  • Access is via a ramp that is 11 m long and has a gradient of 10%.
  • The door is manual with a clear opening width of 90 cm.

Information point

  • The reception desk is double-height.
  • The lower level of the desk is 78 cm from the floor and can be accessed by wheelchair users.
  • There is information on the website about the hotel and its services, and bookings can be made.

Getting around

  • The inside of the hotel is partially accessible to wheelchair users.
  • Hard, non-slip flooring, and carpeted areas.
  • Well-lit entrance hall and passageways.
  • There are stairs and lifts.
  • The lift is accessible to wheelchair users. Dimensions: 100 cm by 126 cm, with a clear opening width of 80 cm in the doorway.
  • The lift has a button panel in Braille, high relief and contrast inside and outside, and it has visual prompts giving the floor number.

 

Adapted toilets

  • The hotel has one public toilet marked as adapted.
  • It is on floor -1/li>
  • The door is manual and the clear opening width is 76 cm.
  • The lavatory has a support rail on one side.
  • The washbasin is accessible to wheelchair users.

Adapted room

  • The hotel does not have any adapted rooms.
  • It has 6 rooms with a shower tray.

Cafe

The hotel has a restaurant and a cafe..

  • Restaurant:
    • The restaurant has 2 entrances:
    • From the inside of the hotel on ground level via a manual door with a clear opening width of 90 cm.
    • From the street via steps and an automatic sliding door with a clear opening width of 124 cm.
    • The inside of the restaurant is accessible to wheelchair users.
    • The height between the bottom edge of the tables and the floor is 69 cm.
    • There are tables with a central leg.
    • The restaurant toilets are the same as the hotel's public toilets on floor -1.
  • Cafetería:
    • The cafe also has 2 entrances:
    • From the hotel via the hotel entrance ramp and an automatic sliding door.
    • From the street via steps and a manual door.
    • Movement inside the cafe is barrier-free.
    • The height between the bottom edge of the tables and the floor is 74 cm.
    • There are tables with a central leg.

Please note! access to the toilets is via the stairs. Wheelchair users must use the hotel's public toilets.

Assistance dogs

Assistance dogs (guide, signal, medical alert, autism, service dogs for people with reduced mobility, etc.) are admitted free of charge, in accordance with Law 10/2007, of 29 June, on Assistance Dogs for the Care of People with Disabilities.

Available at: www--irekia--euskadi--eus.insuit.net

Physical accessibility

  • Adapted public toilets.
  • No adapted room
  • Parking spaces for people with reduced mobility near the hotel.
  • Lift accessible to wheelchair users.

Visual accessibility

  • Audible emergency alarm
  • Lifts with button panel in Braille, contrast and high relief.

Hearing accessibility

  • No magnetic induction loop or staff with knowledge of Spanish sign language.