Lasala Plaza Hotel

General information

Category: 4 stars

Plaza Lasala 2, 20003 San Sebastián

Web

+34 943 547 000

Mail

 

Accessibility information

Transport

• It can be reached by adapted public transport.
• The 5, 8, 9, 13, 16, 21, 25, 26, 28, 29, 31 and 42 services from the urban bus network operated by Dbus have stops 270 m from the hotel.
• The nearest bus stops to the hotel are “Alameda del Boulevard 19”, “Boulevard 17”, “Boulevard 15”, “Boulevard 13”, “Boulevard 9” and “Boulevard 3”, 270 m from the hotel.
• The route between the bus stops and the hotel is barrier-free.
• Information on services and schedules: www.dbus.eus
• Or in Dbus app.
>

Parking spaces for people with reduced mobility

• The hotel has a valet parking service.
• There are parking spaces marked for PRM in the street: on Calle Aldamar and Calle Garibai.Map of on-street PRM parking spaces.
• There parking spaces for PRM in the underground public car parks near the hotel in: parking Boulevard, 270m, parking Kontxa , 400 m from the hotel and parking Okendo500m away.
• The pedestrian route between the parking areas and the entrance to the hotel is barrier-free.

Access

• The hotel has one main entrance at ground level.
• There are 2 automatic sliding doors with a clear opening width of more than 120 cm.

Information point

• The main reception desk is double-height.
• The lower area is 77 cm high and has an open area for wheelchair user access.
• There is information on the website about the hotel and its services, and bookings can be made.

Getting around

• The hotel is accessible to wheelchair users.
• Hard, non-slip flooring.
• Wide passageways and entrance halls.
• Seats in reception.
• There are stairs and lifts.
• There are 2 lifts.
• The lifts are accessible to wheelchair users. Dimensions: 110 cm by 140 cm and with a clear opening width of 100 cm.
• They have button panels in Braille and high relief inside and outside the lifts, and visual and sound prompts giving the floor number.

Adapted toilets

• The hotel has 2 adapted toilets.
• The toilets are in the reception/restaurant and in the breakfast area.
• Toilet in reception/restaurant:
  • It can be accessed from the reception area or from the restaurant.
  • The toilet is gender neutral.
  • The entrance doors to the toilet area are manual and have a clear opening width of more than 80 cm.
  • The toilet cubicle door has a sliding door with a clear opening width of 77 cm.
  • The lavatory has a movable support rail.
  • The washbasin is accessible to wheelchair users and the tap is operated by a sensor
  • The toilet has an emergency handle.
• Toilet in the breakfast area:
  • There are 2 gender-specific toilets marked as adapted.
  • There are sliding doors with a clear opening width of 92 cm.
  • The lavatories have support rails on either side, one movable and one fixed.
  • The washbasins are accessible to wheelchair users and the taps are operated by a sensor.
  • The toilets have an emergency handle.

Adapted room

• There are 2 rooms adapted for people with reduced mobility, one on the third floor and another on the fourth floor.
• The doors are manual with a clear opening width of 80 cm.
• The inside of the rooms is accessible to wheelchair users.
• The beds are adjustable.
• The 2 rooms have automation systems: the lights and doors are controlled by a remote control.
• The rooms have an electric hoist to facilitate transfers from both sides of the bed to the bathroom.
• The wardrobes have handles accessible to wheelchair users.
• EThe bathroom for the 2 rooms is spacious, there is an automatic sliding door, the shower is zero-entry, the washbasin is accessible and has a mixer tap, the mirror is tilted, the lavatory has support rails on both sides and there is a shower seat.

Cafe

The hotel has a bar-restaurant and a breakfast area.

• "La Jarana" bar and restaurant:
  • There are 2 entrances: from the hotel or from the street.
  • The entrance from the hotel reception is at ground level.
  • The door is an automatic sliding door with a clear opening width of 100 cm.

• There are no barriers when moving around the area.
• All the tables have a central leg.
• In the bar, the height between the bottom edge of the tables and the floor is 92 cm and in the restaurant it is 76 cm.
• The menu is available via a QR code.
• The menu offers information about allergens.
• Breakfast area:
  • The breakfast area is on the 1st floor.
  • There are 2 manual doors with a clear opening width of 85 cm.
  • The tables have a central leg.
  • The height between the bottom edge of the tables and the floor is 76 cm and the height of the buffet table is 93 cm.

Assistance dogs

Assistance dogs (guide, signal, medical alert, autism, service dogs for people with reduced mobility, etc.) are admitted free of charge, in accordance with Law 10/2007, of 29 June, on Assistance Dogs for the Care of People with Disabilities.

Physical accessibility

• Adapted public toilets.
• Two adapted rooms
• Valet parking services
• Parking spaces for people with reduced mobility near the hotel.
• Access and moving around inside the venue is barrier-free
• The lifts are accessible to wheelchair users.
• Staff trained in serving people with disabilities.
• Evacuation plan for people with reduced mobility.
• Safe rooms next to the adapted rooms.

Visual accessibility

• Audible emergency alarm
• Lifts with button panel in Braille, contrast and high relief and sound prompts giving floor number.
• Staff trained in serving people with disabilities.

Hearing accessibility

• Visual emergency alarm.
• No magnetic induction loop or staff with knowledge of Spanish sign language.
• Staff trained in serving people with disabilities.