Hotel Ilunion San Sebastián

General information

Category: 4 stars

Zumalakarregi 20, 20008 San Sebastián

+34 943 31 66 60

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Web

Accessibility information

Transport

• It can be reached by adapted public transport.
• The 5, 24, 25, 27, 33, 35, 40, 43 and 45 services from the urban bus network operated by Dbus have stops near the hotel.
• Information on services and schedules: www.dbus.eus
• Or in Dbus app.
• The nearest bus stops to the hotel are “Antiguo ambulatorio”, 100 metres away and "Zumalakarregi 21", which is crossing the road, 190 metres away.
• In Zumalakarregi avenue, Lurraldebus intercity lines UK01, UK09, UK10, UK11, UK41G, UK49G, BU03, BU05, BU07, BU08, BU41G and BU47G, have stops 140 metres away.
• There is a taxi rank 140 metres from the hotel in Trento street.
• The routes between the bus stops, the taxi rank and the hotel are barrier-free.

PRM parking spaces.

• There are parking spaces marked for People with Reduced Mobility in the streets close to the hotel:
  • In Trento street, 140 metres from the hotel.
  • In Matia street, 220 metres from the hotel.
  • And in the paseo de Ondarreta, 440 metres away.
• The pedestrian route between the parking areas and the entrance to the hotel is barrier-free.

Access

• The entrance to the hotel is on a platform raised above the pavement. This platform can be reached via some steps and a ramp.
• The ramp is wheelchair-accessible. Dimensions: 2 metres wide by 7.50 metres long and a 10% slope. It has a landing and a railing on both sides with a double-height handrail.
• There are 2 automatic sliding glass doors with a clear opening width of 250 cm.

Information point

• Double-height reception desk.
• The lower level of the desk is 75 cm from the floor and can be accessed by wheelchair users.
• There is information on the website about the hotel and its services, and bookings can be made.

Getting around

• The inside of the hotel is accessible to wheelchair users.
• Hard, non-slip flooring.
• Wide, well lit passageways and entrance halls.
• Seats in the lobby and in the cafeteria.
• There are stairs and lifts.
• There are two lifts.
• The lifts are accessible to wheelchair users. Dimensions: 100 cm by 128 cm with a clear door opening width of 80 cm.
• The lifts have button panels in Braille and high-relief inside and outside, and have visual and audible prompts giving the floor number.

Adapted toilets

• The hotel has adapted public toilets.
• They are in the lobby opposite reception.
• There is an anteroom comprising a women’s toilet, a men’s toilet and 2 adapted toilets.
• There are sliding doors with a clear opening width of 100 cm.
• The lavatories have moveable support rails on both sides.
• The washbasins have an open space for wheelchair user access and taps operated by a sensor.

Adapted room

• There are 2 adapted rooms.
• One is on the first floor and the other one is on the second floor.
• The main doors to the room are automatic and open inwards.
• The clear opening width of the doors is 90 cm.
• Wheelchair users can move around inside the room freely.

• The room has an automated curtain opener and closer.
• The room has a visual-audible device that warns when they knock at the door.
• The closet has a low-level light and rails.
• The bathroom in the room is spacious; there is a sliding door with a clear opening width of 96 cm; it has a zero-entry shower tray, support rails and a folding seat; the washbasin has an open space for wheelchair access and has an accessible tap, and the lavatory has 2 moveable support rails.
• The bathroom has 3 emergency handles on both sides of the lavatory and has a fall detection device in the shower.
• The rubbish bin in the bathroom opens automatically when anyone approaches.

Café

• The hotel has a café-restaurant.
• It is on a platform next to the entrance to the hotel.
• The café restaurant is divided into 2 areas: one next to the entrance to the hotel and the other which is the terrace area.
  • Door 1: from the Calle Zumalakarregi, there is an entrance via some steps to the outdoor terrace. It has an automatic sliding door with a clear opening width of 90 cm
  • Door 2: from the Avenida Zumalakarregi, there is an entrance via an access ramp and steps to the platform, where the main entrance to the hotel is located as well as the entrance to the café-restaurant. The door is manual, opens outwards and has a clear opening width of 90 cm.
  • Door 3: from the inside of the hotel there is a door that leads to the café-restaurant. The door is manual, opens outwards and has a clear opening width of 100 cm.
• Wheelchair users can move freely around in the restaurant.
• Most of the tables in the cafeteria-restaurant indoors have a central leg.
• On the terrace there are tables with 4 legs and a central leg.
• The height between the lower edge of the tables and floor is 71 cm.

• The cafeteria-restaurant has adapted toilets.
• There is an anteroom comprising a men’s toilet, a women’s toilet and another adapted one.
• There is a sliding door with a clear opening width of 87 cm.
• The lavatory has moveable support rails on both sides, and the washbasin has an open space for wheelchair user access and a tap operated by a sensor.

Assistance dogs

Assistance dogs (guide, signal, medical alert, autism, service dogs for people with reduced mobility, etc.) are admitted free of charge, in accordance with Law 10/2007, of 29 June, on Assistance Dogs for the Care of People with Disabilities.

Physical accessibility

• Adapted public toilet.
• 2 adapted rooms
• Wheelchair users can enter and move around the hotel freely.
• Lifts accessible to wheelchair users.

Visual accessibility

• Audible emergency alarm
• Lifts with button panels in Braille and high-relief, and audible prompts giving the floor number.
• Large numbers on the telephones in all the rooms.

Hearing accessibility

• Visual emergency alarm.
• No magnetic induction loop or staff with knowledge of Spanish sign language.