Official Website of Donostia San Sebastián Turismoa. Information on accessibility for tourists visiting the city.

Summary

On the hillside of Mount Igueldo, in a privileged setting with views over the sea, lies the Akelarre Restaurant run by chef Pedro Subijana. A restaurant which, after boasting two Michelin stars for 25 years, was awarded its third Michelin star in 2007.

In addition, in 2017, with the aim of offering his customers a complete experience, Subijana decided to open a luxury spa hotel next to the restaurant, as well as a new bar and restaurant with extensive terraces.

Akelarre Restaurant offers its customers three different menus, one with a more traditional approach and the others with more innovative proposals, so that you can enjoy haute cuisine with all of your senses. The menus are priced at around €240 euros.

General information

Padre Orkolaga, 56 (Igeldo). San Sebastián 20008 Gipuzkoa.

Web

+34 943 311 209

This email address is being protected from spambots. You need JavaScript enabled to view it.

icon instagram icon facebook icon youtube

Logo Restaurante Akelarre

See full information about the restaurant

Accessibility information

Transport

  • It can be reached by adapted public transport.
  • The 16 service from the urban bus network operated by Dbus has stops near the venue.
  • The bus stop is called ‘Meteorologikoa PO.44’ and it is 350 m from the restaurant.
  • Information on services and schedules: www.dbus.eus
  • Or in Dbus app.

Please note! The pedestrian route between the bus stop and the restaurant is a main road running uphill, and the restaurant does not recommend using it, especially at night.

Parking spaces for people with reduced movibility

  • The restaurant has a private car park.
  • The route between the car park and the entrance is barrier-free.

Access

  • The building has one main entrance
  • There are steps and a ramp for accessing the building.
  • The ramp is accessible for wheelchair users. Width: 1.80 m, length: 6 m and gradient: 5%
  • There are 2 automatic sliding doors with a clear opening width of 2 m.

Please note! the doors are made of glass and the second one has no safety stickers.

  • Inside the building, access to the restaurant is via 3 steps. The venue has a mobile ramp for wheelchair users.

Information point

  • There is information on the website about the restaurant and menus, and bookings can be made.
  • The menu is available via a QR code.

Getting around

  • Hard, non-slip flooring.
  • The lighting is suitable.
  • Inside the restaurant, the tables in the area on the right are on the same level.
  • Access to the area with sea views is via some steps. The restaurant has a mobile ramp for wheelchair users.

Please note! The central area of the restaurant is not accessible for wheelchair users. It has a narrow stairway.

  • The height between the bottom edge of the tables and the floor is 67 cm for the square tables and 77 cm for the round tables.

Adapted toilets

  • There is a gender-neutral adapted toilet on the main floor between the reception and the restaurant.
  • The clear opening width of the doors is 86 cm. The door to the toilet is manual, and the cubicle has a sliding door.
  • The lavatory has support rails on either side, one fixed and one movable.
  • The washbasin is accessible for wheelchair users.
  • The mirror reaches the floor.

Please note! There are no signs indicating where the toilet is.

Menus

  • The menu is adapted to suit customers' requirements.
  • The menu offers information about allergens.
  • Coeliac, vegetarian, vegan options, etc.

Assistance dogs

Assistance dogs (guide, signal, medical alert, autism, service dogs for people with reduced mobility, etc.) are admitted free of charge, in accordance with Law 10/2007, of 29 June, on Assistance Dogs for the Care of People with Disabilities.

Available at: www--irekia--euskadi--eus.insuit.net

Physical accessibility

  • Adapted toilets.
  • Parking spaces for people with reduced mobility at the venue.

Please note! The entrance has 3 steps, there is a mobile ramp for wheelchair users.

Please note! wheelchair users can access the area with views via a mobile ramp.

Please note! Wheelchair users cannot access the central area of the restaurant because there is a narrow stairway and the mobile ramp does not fit.

  • Staff trained in serving people with disabilities.

Visual accessibility

  • Information on the website.
  • Menu available via a QR code.
  • Staff trained in serving people with disabilities.

Hearing accessibility

  • No magnetic induction loop or staff with knowledge of Spanish sign language.
  • Staff trained in serving people with disabilities.