Official Website of Donostia San Sebastián Turismoa. Information on accessibility for tourists visiting the city.


The Geltokia car park is located underneath San Sebastián bus station and next to the Renfe-Adif train station. It is in the city centre.

General information

Paseo Federico García Lorca, 1. Donostia 20012 Gipuzkoa.


+34 943 475 150

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Opening hours. 24 hours


Maximum height: 2,30m

Accessibility information


  • It is located under the bus station. The station offers connections around Spain and internationally.
  • The bus station is next to the Renfe train station.
  • It has a taxi rank, signposted on the ground and with a column.


The public car park has 2 floors.

  • It has 2 pedestrian entrances with stairs and elevators.
  • The entrances have two manual doors which are always open.
  • The doorway clearance is 0.90m.
  • The turning radius inside and outside the doors is over 1.50m.
  • Route accessible to wheelchair users.


There are two elevators. Both elevators are accessible to wheelchair users.

  • The elevator door clearance is 0.90m.
  • Inside the elevator, the panel of buttons is 1.20m from the floor and features Braille and high relief.
  • They have voice prompts and a mirror.

PRM spaces

There are 12 PRM spaces.

  • They are all next to the elevator, located next to the information office.
  • Dimensions:
    • 2 spaces of 5.40m by 5.0m.
    • 4 spaces of 3.90m by 5.0m.
    • 4 spaces of 5.50m by 5.0m.
    • 1 space of 3.6m by 5.0m.
    • 1 space of 5.20m by 5.0m.
  • Vehicles are accessed from the rear.
  • In some cases there are pillars that obstruct access.

PRM spaces cannot be reserved.

Information point

  • Car park payment machines accessible to wheelchair users.
  • There are price lists next to the machines.
  • The machines are equipped with an intercom to contact staff to come and assist you.

Adapted toilet

There are adapted public toilets at the bus station which are free to use.

  • One ladies and one gents. Stalls of 2.30m by 2.30m.
  • The door clearance is 1m.
  • It has two grab bars, one fixed and one folding.