Official Website of Donostia San Sebastián Turismoa. Information on accessibility for tourists visiting the city.

General information

Paseo Txingurri 24. Donostia 20017 Gipuzkoa.

+34 943 404 040

This email address is being protected from spambots. You need JavaScript enabled to view it.

Fares and taxi rank opening hours. Fares 2018 at:

Special fares may apply for people with reduced mobility.

icon twitter icon facebook 

Logo Vallina Teletaxi

Accessibility information

Information points

  • The city's taxi ranks and bus stops feature panels listing taxi companies and their telephone numbers.
  • Information about adapted vehicles and their characteristics can be obtained by telephone: +34 943 404 040

Please note! On the web there is little information about services or vehicles adapted for wheelchair users.

Adapted Vehicles

  • To request an adapted taxi, please call +34 943 404 040
  • You can call at the time, but the company recommends booking in advance to avoid disappointment.
  • It has 17 adapted vehicles:
  • They have capacity for 1 wheelchair and 7 companions. They have a platform or ramp.
  • Access to the vehicles is via the rear.

Assistance dogs

All taxis are required to accept assistance dogs (guide, signal, medical alert, autism, service dogs for people with reduced mobility, etc.) free of charge in accordance with Law 10/2007, of 29 June on Assistance Dogs for the Care of Persons with Disabilities.

Available at: