A sports center designed for wellness with universal design and accessibility for everyone, located next to La Concha beach, just a few meters from downtown San Sebastián.
Its 4,000 m² facilities and the services it offers are European benchmarks in technology, biomechanics, and sports. Hegalak features three pools, direct beach access, a spa, multipurpose rooms, and a health area staffed by a sports doctor, nutritionist, and physiotherapist. It provides multidisciplinary services with personalized treatment aimed at improving people’s health.

Map: Plaza Cervantes, 2. San Sebastián 20004 Guipúzcoa.
Telephone: +34 943 433 680
Email: info@hegalak.com
Web: www.hegalak.com
Social Networks: Facebook / Instagram / X / Youtube

● It can be reached by adapted public transport.
● The 16, 18, 19, 23, 26 and 28 services from the urban bus network operated by Dbus have stops close to the sports centre.
● The nearest bus stop is “Urbieta 6″, 95 metres away.
● Information on services and schedules: www.dbus.eus
● Or in Dbus app.
● Pedestrian routes between the bus stop and the sports centre are barrier-free.
● There is a taxi rank on Avenida de la Libertad, 80 m. away

● PRM spaces available in the underground parking Kontxa.
● There are 9 PRM parking spaces on level -1 near, Hegalak entrance.
● Barrier-free pedestrian access from parking to the center.

There are three entrances:
1. Main access: Cube-shaped glass edicule, located in Plaza Cervantes between the Hotel Londres and Avenida de la Libertad. The door is sliding and automatic with a free passage of 120 cm, and is oriented towards the beach. Behind the door there is a hall, on the right, an elevator accessible to wheelchair users and in front of it stairs that go down.
2. From La Concha promenade: There are two gates attached to Hegalak, one next to the other. The first closest to the Town Hall is the one used to access the beach from the center, and the second leads to the reception area. Both are automatic slides with a free passage area of 109 cm. Access from the doors to the Center is through ramps.

3. Access from the public underground car park Kontxa. Located on the -1 floor, next to 9 parking spaces for people with reduced mobility. The door is manual with a free passage area of 92 cm and is usually open.

● Double-height reception desk.
● Reception desk includes a low-height section of 80 cm. for wheelchair users.
● Induction loop for hearing aids available.
● Website provides information on services and facilities.

● The inside of the building is wheelchair-accessible.
● Hard, non-slip flooring.
● Wide, well lit accesses and passageways.
● The sport centre has lockers, gym, swimming pools and spa accessible to people with reduced mobility and people with high dependency.
● Toilets and changing rooms are accessible to wheelchair users.

● The centre has common toilets and adapted changing rooms in the different areas.
● The doors are sliding with a 92 cm wide clearance.
● There is a sliding door with a clear opening width of 90 cm.
● The lavatory has 2 folding support rails.
● The washbasins are ready for wheelchairs users and have mixer taps.
● All changing rooms and toilets have a voice threshold system to communicate directly with the reception if there are any problems.

● There is an area with three vending machines left of reception and next to the waiting chairs.
● There is one machine for coffee, one for drinks and another one for food.

Assistance dogs (guide, signal, medical alert, autism, service dogs for people with reduced mobility, etc.) are admitted free of charge, in accordance with Law 10/2007, of 29 June, on Assistance Dogs for the Care of People with Disabilities.

● Parking spaces marked for PRM.
● Adapted toilets and changing rooms.
● Access and moving around inside the building is barrier-free.
● Elevator and turnstiles accessible to wheelchair users.
● Lockers, gym, spa, pools and activities adapted for limited and high-dependency mobility.
● Changing rooms and toilets have a voice threshold system to communicate directly with the reception. 
● In summer, barrier-free beach bathing prior reservation.
● Staff trained in the care of people with disabilities.

● Tactile maps of the whole area. There are three types of maps:
– Standing map: it is to the left of the reception desk and to the right of the waiting chairs.
– Small-scale tactile maps: can be requested from the centre staff.
– Evacuation maps: one in each area.

● Signs identifying the spaces. Contrast, relief and braille.

 ● High-relief numbers on top of doors for all lockers.
 ● Guides of the centre in braille, big typefaces and MP3 format.
 ● Audio emergency alarm.
 ● Lifts with braille button pads and high-relief.
 ● Changing rooms and toilets have a voice threshold system to communicate directly with the reception.
 ● In summer, barrier-free beach bathing prior reservation.
 ● Staff trained in the care of people with disabilities.

● Visual emergency alarm.
● Induction loop for hearing aids in reception area.
● Changing rooms and toilets have a voice threshold system to communicate directly with the reception.
● In summer, barrier-free beach bathing prior reservation.
● Staff trained in the care of people with disabilities.

● Programmes and activities accessible to persons with intellectual disabilities, developmental disorders or mental illness.
● Changing rooms and toilets have a voice threshold system to communicate directly with the reception.
● In summer, barrier-free beach bathing prior reservation.
● Staff trained in the care of people with disabilities.