Official Website of Donostia San Sebastián Turismoa. Information on accessibility for tourists visiting the city.


Located right in the centre of San Sebastián, on Calle San Marcial, Itsaspe Restaurant is characterised by its cuisine based on produce, quality and tradition. This venue offers diners the option of eating pintxos and tapas in the bar or enjoying an exquisite traditional Basque menu in the restaurant.

General information

Calle San Martzial 8, 20005 Donostia/San Sebastián


+34 943 20 55 47

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Logo Restaurante Itsaspe Donosti

See full information about the restaurant

Accessibility information


  • It can be reached by adapted public transport.
  • The 8, 9, 13, 14, 29, 33, 36, 37, 40 and 42 services from the urban bus network operated by Dbus have stops near the restaurant.
  • The nearest bus stops are “Libertad 21”, “Libertad 19”, “Libertad 15” and “Libertad 7”, 250 m from the restaurant.
  • The route between the bus stops and the restaurant is barrier-free.
  • Information on services and schedules:
  • Or in Dbus app.

Parking spaces for people with reduced mobility

  • There are parking spaces marked for people with reduced mobility in the streets near the restaurant and in the underground car parks in the surrounding area.
  • The underground car parks nearest the restaurant are: parking San Martin, 400 m away, parking Estación, 500 m away, and parking Okendo 300 m from the restaurant.



  • The restaurant has one main entrance.
  • The door is manual with a clear opening width of 89 cm.


Information point

  • There is information on the website about the restaurant and menus and bookings can be made.
  • The menu is available via a QR code.


Getting around

  • The venue has 3 floors: on the ground floor at street level is the bar-cafe area, and the restaurant is on the mezzanine floor and floor -1.
  • Access to the lower floors is via the stairs or a service lift.
  • The service lift is accessible for wheelchair users. Dimensions: 93 cm by 132 cm and the door has a clear opening width of 80 cm.

Please note! The service lift can only be used when accompanied by a member of staff.

  • The inside of the venue is accessible to wheelchair users.
  • Hard, non-slip flooring.
  • The lighting is suitable.
  • In the restaurant there are long, square and round tables with differing heights. Some tables have 4 legs and others a central leg.
  • For example, on the mezzanine floor, the height between the bottom edge of the tables and the floor is 73 cm.

Please note! the tables in the bar-cafe are high.

Please note! Wheelchair users or people with reduced mobility are advised to inform the restaurant of their visit in advance.


Adapted toilets

  • There are 2 adapted gender-specific toilets.
  • The toilets are on floor -1
  • Access is via the service lift or the stairs.
  • The toilet entrance doors are manual and have a clear opening width of 90 cm.
  • The cubicles have sliding doors with a clear opening width of 90 cm.
  • The lavatories have movable support rails on either side.
  • The washbasins are accessible for wheelchair users and they have mixer taps.
  • The mirror in the ladies toilet is tilted.


  • The menu is available via a QR code.
  • There is a separate menu with information about allergens

Assistance dogs

Assistance dogs (guide, signal, medical alert, autism, service dogs for people with reduced mobility, etc.) are admitted free of charge, in accordance with Law 10/2007, of 29 June, on Assistance Dogs for the Care of People with Disabilities.

Available at:

Physical accessibility

  • Adapted toilets.
  • Parking spaces for people with reduced mobility near the venue.
  • Access and accessibility for wheelchair users.
  • Accessible service lift.

Please note! Many of the tables in the bar-cafe are not accessible for wheelchair users.

Visual accessibility

  • Audible emergency alarm.
  • Information on the website.

Hearing accessibility

  • No magnetic induction loop or staff with knowledge of Spanish sign language.