Official Website of Donostia San Sebastián Turismoa. Information on accessibility for tourists visiting the city.


Located at the end of San Sebastián's promenade (Paseo Nuevo), between the Aquarium and Mount Urgull, in Bokado restaurant you can enjoy a unique evening with views over the port, the La Concha Bay and Santa Clara Island.

The cuisine on offer is very varied, and is marked by a traditional Basque base with more experimental touches, always paying special attention to seasonality and the source of the products.

General information

Plaza Jaques Cousteau, 1. 20003 San Sebastián


+34 943 43 18 42

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Logo Restaurante Bokado Mikel Santamaria

See full information about the restaurant

Accessibility information


  • It can be reached by adapted public transport.
  • The 5, 8, 9, 13, 14, 21, 25, 26, 28, 29, 31 and 42 services from the urban bus network operated by Dbus have stops 900 m from the restaurant.
  • The nearest bus stops to the restaurant are “Alameda del Boulevard 19”, “Boulevard 17”, “Boulevard 15”, “Boulevard 13”, “Boulevard 9” and “Boulevard 3”, 900 m. away.
  • The route between the bus stops and the restaurant is barrier-free. If you come via the port, there is a stairway that can be avoided by using the lift.
  • Information on services and schedules:
  • Or in Dbus app.

Parking spaces for people with reduced mobility

  • There are parking spaces marked for people with reduced mobility in the streets near the restaurant and in the underground car parks in the surrounding area.
  • The underground car parks nearest the restaurant are:parking Boulevard, 1 km away, and parking Kontxa, 1,1 km away.
  • On the Paseo Nuevo there are several spaces for people with reduced mobility, for example: Google Maps location y Google Maps location
  • The routes between the car parks and the restaurant are barrier-free.


  • The restaurant is located high up.
  • If you access it from the Port, there is a public lift:

Please note! the lift is often out of order.

Please note! It is highly advisable for wheelchair users to inform the restaurant of their visit in order to offer them alternatives in the event that the lift is not working

  • If you enter from the Paseo Nuevo, there is a ramp that is 11 m long and 2.20 wide with a gradient of 6%.
  • The restaurant has one main entrance at ground level.
  • The door is manual with a clear opening width of 100 cm

Information point

  • There is information on the website about the restaurant and bookings can be made.
  • The menu is available via a QR code and on paper.

Getting around

  • The venue is accessible to wheelchair users.
  • Hard, non-slip flooring.
  • The lighting is suitable.
  • The tables have a central leg.
  • The height between the bottom edge of the tables and the floor is 74 cm and for the tables on the terrace it is 69 cm.
  • There is a private dining room for events the top floor.
  • Access to the private dining room is via the stairs or the lift.
  • The lift is accessible for wheelchair users. Dimensions: 108 by 137 and the door has a clear opening width of 90 cm.

Adapted toilets

  • There are adapted toilets in the bar area.
  • There are 2 gender-specific adapted toilets.
  • The entrance door to the toilet area is a sliding door with a clear opening width of 90 cm.
  • The toilet doors are manual with a clear opening width of 90 cm.
  • The lavatories have support rails on either side, one movable and one fixed.
  • The washbasins are accessible for wheelchair users and they have mixer taps.


  • The menu is available via a QR code and on paper.
  • It is a surprise menu experience. Diners discover what is on the menu once they are in the restaurant.

Please note! It is advisable to inform about allergies or special menu requirements on making the booking.

Assistance dogs

Assistance dogs (guide, signal, medical alert, autism, service dogs for people with reduced mobility, etc.) are admitted free of charge, in accordance with Law 10/2007, of 29 June, on Assistance Dogs for the Care of People with Disabilities.

Available at:

Physical accessibility

    • Adapted toilets.
    • Parking spaces for people with reduced mobility near the venue.
    • Access and accessibility for wheelchair users.
    • Accessible lift

Please note! People with reduced mobility or wheelchair users are advised to inform of their needs when booking, so the restaurant can confirm if the lift is working.

  • Staff trained in serving people with disabilities.

Visual accessibility

  • Audible emergency alarm.
  • Information on the website.
  • Menu available via a QR code..
  • Staff trained in serving people with disabilities.

Hearing accessibility

  • Visual emergency alarm.
  • No magnetic induction loop or staff with knowledge of Spanish sign language.
  • Staff trained in serving people with disabilities.